Last updated: 21 July 2026

EA IT Consultancy ("we", "us" and "our") respects your privacy. This policy explains how personal information is handled when you visit eaitconsultancy.com, contact us or use our services.

1. Who we are

EA IT Consultancy provides IT consultancy and related support from Essex to clients across the UK. For privacy questions or requests, email info@eaitconsultancy.com.

2. Information we collect

  • Enquiry information: your name, email address, phone number, organisation and the information you include in a form, email, call, WhatsApp message or booking.
  • Newsletter information: your name, email address, consent choice and subscription activity.
  • Technical information: device, browser, approximate location, IP address and website usage information where cookies and your choices permit it.
  • Client records: communications, agreed work, billing information and records needed to deliver and administer services.

3. How and why we use information

We use information to respond to enquiries, arrange calls, provide and improve services, maintain security, keep business and financial records, and meet legal obligations. We send marketing messages where you have consented or where another lawful basis applies. You can unsubscribe at any time.

Depending on the activity, our lawful bases may include taking steps at your request before a contract, performing a contract, legitimate interests, consent and legal obligations.

4. Services that process information

We use suppliers where needed to operate the website and communications. These may include website and email hosting, Mailchimp, Google Analytics and Google Tag Manager, Google reCAPTCHA, website security services and WhatsApp. Those providers may process information under their own terms and privacy notices. We do not sell personal information.

5. Cookies and analytics

Essential cookies support security, forms and your saved privacy choice. Analytics cookies are optional and are used only after you choose to allow them. You can change your choice at any time using the control in the footer or on this page.

6. Sharing and international transfers

Information may be shared with service providers, professional advisers or public authorities where necessary and lawful. Some suppliers may process information outside the UK. Where required, appropriate safeguards are used for international transfers.

7. Retention and security

We keep information only for as long as it is needed for the purpose collected, to maintain appropriate business records, or to meet legal requirements. We use proportionate technical and organisational measures to protect it.

8. Your rights

Depending on the circumstances, UK data protection law may give you rights to access, correct, erase or restrict your information, object to processing, receive portable data, and withdraw consent. Contact info@eaitconsultancy.com to make a request.

You can also complain to the Information Commissioner's Office.

9. Changes and contact

We may update this policy to reflect changes to the website, services or law. The date above shows the latest revision. Questions can be sent to info@eaitconsultancy.com.